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CX Escalation Specialist

Soum

Fresh-grad friendly
Field
Customer Service
Level
Junior
Location
Remote · Cairo
Arrangement
Remote
Salary
Not stated
Posted
21 Jul 2026 · Posted about 3 months ago · still listed

About the role

CX Escalation Specialist role handling customer support tickets from intake through resolution and escalation. Suited to candidates with 1–3 years of support or marketplace operations experience, fluent Arabic, and working English.

A short summary by Raya. The full listing is at the source.

Apply at source

Posted on company career pages